That’s absolutely despicable. 6 Jun 2020, 17:16. Shop Finder Ask a question? It took about 20 minutes of back and forth, but eventually the call centre agent managed to find us upgraded “premium economy” seats on the outbound flight and economy seats on the flight home. That the flight was very busy. Really odd. Our top deals tailored to you, straight to your inbox Sign up for offers. TUI Online Select Your Seat - Air Travel Forum. Really happy with that A and C were reserved already as I didn’t log on until 23:45. The email from TUI suggested that some “upgrades” were available, via the call centre. Flea's Dad LOVES to tell her that I'm uncultured. Flying with TUI airways? We weren’t all together but we were in two pairs. In most cases, you can select your seat using Manage My Booking but sometimes you may need to contact us, e.g. The recipient can choose from over 100 destinations, ... How much does such a voucher cost me? Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. So I am absolutely perplexed as to why the TUI online booking system didn’t allocate my family seats that were together. Did you book direct with Tui online? ... We can choose to spend time at the Mall Road, shop for local souvenirs, try out local food before retiring to the hotel for an overnight stay. Because – demonstrably – THEY WERE AVAILABLE. ... says you will have … You could be right, but it’s disappointing to get that response and then not have a response to a query afterwards. Browse by destination. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I had to call them to get a refund which was easier said then done but I did get refunded in the end. Otoh, my daughter is only 9 so we’re covered by the law for another 3 years. If you're flying with TUI or any of the airlines listed below and you pay extra to reserve your seats, you'll get to choose your seat numbers. I was told by Turkish Airlines that I can select seats online one week before we fly. - Seats with Extra Legroom: These seats mean you can stretch your legs with an extra two inches of legroom on board. Book your favourite type of seat against payment in the period from 30 days up to 48 hours before departure (up to 74 hours before departure … TUI flights Firstly, make sure that you've entered your email address in the lead customer email box at the top of the page. Your experience can help others make better choices. To top . Extra legroom. Seat reservation. You can do so from 24 hours before your flight. 1. You'll also be able to choose where you sit from an aircraft … Thanks for your reply. I just got off the phone with them and we were upgraded to the economy comfort section, at no additional cost! But I can certainly tell you it FEELS like we’re getting fleeced here. Stay. There does need to be more of a law about this. Required fields are marked *. She spends a bit too much time on the Internet. Plump for your perfect seat on the plane with Select Your Seat. Contact us. You’ll find your booking reference on your confirmation email. If you’d prefer them to have their own seat you won’t be able to book that seat online so please call our Customer Service team who will be able to help you. Join the 1,048 people who’ve already reviewed Tui Group. But that’s not the only problem. ... From £7 for a seat at the front: From £7: Tui: £8-£18 for adults. 1 post. * You’ll get priority access to online check-in, and you can choose your seat from 90 days before your return flight on our flight extras page. TUI Extras. I found exactly the same issue after paying £100 to select seats on a Thompson flight - we didn't want the window seat, it was the aisle seat and the middle seat we were after. Report inappropriate content . They told me it was impossible to get four seats together. The online check-in process at www.tuifly.com is only available for TUI fly airline flights starting 30 days before departure until 5 hours before the flight. Like many others had the voicemail saying extra legroom cancelled and they have refunded us the cost. Onboard your TUI Airways flight you'll find a range of tobacco products, special offer spirits, latest designer fragrances, beauty essentials and limited … We’ve had two recent flights where airlines have asked us to pay to select seats – and specifically to pay to sit together. I’m pretty sure there are laws around what constitutes a child, and that they apply to child protection…. Find out all you need to know about your flight with TUI Airway's Frequently Asked Questions. Activation code (you can find this number on the gift voucher under “Activation code”) * Gift voucher number (you can find this number on the gift voucher under "Gift voucher number") * Your email address will not be published. You’ll get priority access to online check-in, letting you pick your spot from 90 days before your return flight over on flight extras. ... We're part of TUI Group - one of the world's leading travel companies. Easyjet. So I booked extra leg room seats for my 9hr flight with TUI on their dreamliner at a cost of £220 only to find out that the only thing we get is an extra 2 inches in seat space in front of us!!!!! You can either reserve your seats when you're booking your holiday, or you can add them later using your Customer Account or Manage My Booking.If you don't reserve your seats, they'll be automatically allocated to you when you check-in online. You can now choose your seats on the plane and add all sorts of extras, like more baggage and extra sports equipment. This time however we booked our holiday a year in advance and payed extra for “choose your seat”. ... TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information; Show More . Some airlines can't be managed online, please refer to our FAQs to check your airline is included. It took about 20 minutes of back and forth, but eventually the call centre agent managed to find us upgraded “premium economy” seats on the outbound flight and economy seats on the flight home. TUI was aware of this, since we HAD booked additional assistance at both airports. We have collected as much information as we could for you. It also meant that it would have been perfectly possible to seat us together in any two of the four middle seats in the cabin. Because it definitely seems to me to just be an exercise in charging money for something that may or may not be necessary. It was compounded by the fact that the call centre staff clearly gave me incorrect information. Boarding details will be given to you after booking of the package. She's also a very happy Mum to Flea, the world's coolest ten year old. NEW You can now check-in online anytime, anywhere, even … Buy now or later? Submit your passport details (API) Select your seats; Upgrade your luggage; Login to your TUI store booking. My have to try calling them then. Update: managed to log on to select our seats on TUI website there were a few seats greyed out in the front of each of the two cabins and three rows towards the rear however row 40 (I thought this would be row 39) which has the two seats on their own was not so I was able to select these for both legs of the flight.Row 40 G and J. The little things that make your holiday. For two people, on the outbound and inbound flights, that’s almost £250. Fly Deluxe & Deluxe. If you’re wondering what the differences are then lets clear things up so you can make sure you book the right seats on your next TUI holiday. Prices start from £14 return for a European flight and from £40 for an International long haul flight. Reserve your seats ahead of your flight with our Select Your Seat service. ... Seat reservation. Reach your on own to Boarding Point at Delhi for the Volvo around 17.00 hrs aprox, or as per the ticket booked. You can either reserve your seats when you're booking your holiday, or you can add them later by contacting us. Quite honestly, no child of any age should be forced to sit next to an adult he or she doesn’t know. Honestly, I think the seat selection fee one of the biggest rackets going when it comes to family travel. On-board shop. If you're flying with TUI and you pay extra to reserve your seats, you'll get to choose your seat numbers. I’m not sure what the legality is around airlines charging families to sit together. After that I guess we’ll have to decide whether to pay the extra when booking, or not. Lol. We have a Marella Cruise booked direct with TUI, flying to Jamaica on a TUI Dreamliner. The upgrade and seat selection fee cost £140. The airlines say it’s completely unintentional, that their systems will seat families together wherever possible. If you need some help, please take a look at our FAQs. My step-father has COPD, is partially sighted, and has mobility issues. We got up. I think both fees were unfair, and here’s why: Last summer, I flew with Flea from London Heathrow to LA. Given that she has type 1, she may well need to sit with another known adult all her life, because there are times – particularly in the air – when she needs help with a hypo. Eg, with Easyjet you could now pay £29.99 to reserve a seat with extra legroom, up from a maximum of £16.99 in 2016. Is it just me? I do always check in online as early as possible to make it easy for them. 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