My mother is using an iPhone 5, never had any problems with the app before but the new update is crashing. Is it a current problem. I’m in the United States and I can’t log into mine today it’s June 1st 2020. Its a personal account. Using My ID also means that if you update your password in Sainsbury’s Groceries, your password will automatically update for your Nectar account. Access your account information online with internet banking from Santander; manage your money, cards and view other services. can not log in have been trying and see errors when I open the coding script on the right. We use cookies to improve your experience on this website. They are telling me I entered incorrect details too many times, which is nonsense, I’ve entered them correctly once and the error came up! Not been able to log in since last Friday 30th Nov, getting very annoying now. If you have a commercial account, enter date of incorporation. I can’t log in as am getting the wrong picture with the correct phrase. If you think we shouldn't have suspended your account, get in touch with us. Just told me to reinstall the app, which I did and it’s still not working! been trying to log on for over an hour . When I click on the login button nothing happens. Haven’t been able to login for over a week. Erratic service 9 out of 10 attempts I get BAD REQUEST message. Password or Security number incorrectly. 5/21/17, cannot log in “timed out”, but not on for more than 1 sec. I can’t log in to my app on my iPad but can online through safari on my iPhone! cannot even get into Santander website on laptop but app is working on ipad. Repeat teh process until you get the size you prefer. Same thing is happening to me now for no obvious reason, worked fine 20 minutes ago and conveniently this is out of hours! NEED HELP! I tried to contact Paypal through facebook and was able to talk to customer service but they haven’t help me with my issue since they keep telling me to go on the website in the contact section. I have just opened a Santander account and stated to use this application for my Santander banking needs online. Very frustrating, as I have come into work to pay bills before the end of our financial year. Not been able to login again after several attempts. NOT HAPPY !! my santander mastercard not working, no blocks on card,,, works in supermarket but no where else, Keeps saying can’t connect to server. If you're having trouble logging into Pinterest with Facebook, Google or Apple, you may need to adjust your settings in your Facebook app, Google account or Apple account. I don’t know if anyone from Santander ever reads these posts but still can’t do online banking using Google Chrome? I’ve been trying for a month after updating the app on my phone but get error message -Invalid JSON data: Value of required model key nombreCliente is null. I can’t log in tried all day. everytime i put my details in it always comes up with error and saying there was a problem !!!!! There could be several factors that explain why you aren’t able to log back into your accounts. Yup, I am having the same problem as Adrian and was surprised my account wasn’t blocked on the third attempt. I can log in on my mobile app but that is all I can do. If you live outside the UK please call +44 (0)1908 237 963. I get: “Please check the data you have entered, you have entered your I can access this account online and a another account online and on phone. Cannot logon, using my PC. I can’t access my accounts,it’s letting me log on,then taking me to the take a tour page I can’t swipe or anything once this page has loaded,I’ve re installed the app but the problem is the same. I have tried to log in to my account numerous times without success, very frustrating. 1 No Monthly Fee for Santander ® Savings with any personal Santander checking account or with $100 average daily balance in the Santander ® Savings account (otherwise, $1.00). Exact same as me, used it without problem for years, now app closes as soon as I conform payment. Telephone 0800 389 7000. It doesn’t matter if I’m trying to pay a bill, watch something online, or connect my account with other apps. I cant log on in app or access sign in page in browser. Been 2 days now! My big big bear right now is that pending transactions on this application apparently don’t exist. Can’t access online account. Lots of Santander issues today, problems with card not working and being declined. Unable to use the app today (15th October) as nothing happens when I try to put the passcode in, 08.10.2018 Can’t access Santander website on my desktop/laptop neither from Edge nor from Chrome browser. Havent been able to login for days now uninstalled app 3 times nothing, mobile phone app not working (android) although pc login via chrome ok. Password or Security number incorrectly. The mobile banking app just closes as soon as you open it. Entered ID, password and security number as usual but told it was wrong. Your account has been locked because there have been too many failed login attempts. I’m having the same problem as everyone else keeps saying oooops something went wrong , has anyone spoke to Santander ??? What is going on? Any ideas? 2 days now, Just awful been locked out of my account 3 times already in 2020 and so many times last year i lost count all because connection error with santander mobile app then have to reset a new password i never get this problem with other banks and credit cards seriously want to change to a new bank that has decent banking app. Here are some things to check: Email Address: Your email address must be in the format username@domain.com (or … not a corner shop.They text you a log in number to change your password and id etc. I rang them spoke to a Ms Ferguson. No deposits have been made today. any ideas?? Very annoying. If you're having trouble logging in, you may be entering incorrect account information or you may need to reset your password. Santander UK plc. no problem on tablet. Can't log in with Facebook or Google. Very annoying…it used to be so easy to log in and check my balances but now it’s impossible. This has been going on for over a month with me. Want to use the online service as mobile functionality is limited. I’m not able to do anything with the desktop or the App. Login has been very hit and miss since the app “upgrade. Add more security to the app and get more hassle. We don’t live in the dark ages anymore. 20 Nov 0915 – no go. We have never had this trouble with Santander UK before. Cannot log in today-denied access-“for security reasons”!!! Accidentally created another account Try pressing CTRL and + at the same time: should make your page and script on it come up bigger! Today, Sunday 10th Dec. would not let me make payment to Endesa . They claim to have ACH problems going on. Prosper er din helt egen personlige assistent, der hjælper dig med at holde styr på din hverdagsøkonomi. I was told that I would have to wait till I receive a letter explain what I need to do to reset my passwords etc. Using laptop. It’s so annoying – when will the issue be resolved? I know my password but I am not able to log in. If not please contact Google chrome support as they will be more equipped to assist you better. Couldn’t log on at all the last few days…simply states that the passwords are incorrect. So why not just state this on the main log-in page ? I was told that a) I must still be doing something wrong or b) maybe my browser or AV software was causing a problem! Can’t log in to mobile app. What’s going on, can’t access my account. Today 09/03/2019 I have benn trying to log in to my business account and the App and still NO joy. COME ON SANTANDER get it sorted! Below are the most common scenarios: You haven’t logged in in several weeks/months in which case we suggest that you get a Reset Password link sent over to your inbox. so fustrating, I can’t login to my online app today, why is this the case? What happens if I check the "Remember me" box when logging in? I can’t login to my online banking 11/4/2017 although all my details are correct and i cant go into a branch because i am living overseas!! 1st check to see if both the accounts are linked via the same google or fb id,incase they are then unlink 1 of them & try to login again with the standard insta login process. The original app worked really well but you just had to feck it up didn’t you. Branch bank staff were not aware of any problem. Can anybody help? I was then promises ONE letter within FOUR days with a new 5 digit number. I even uninstalled and reinstalled the app and NOTHING works. Mobile App on Android – try to login says Oops something went wrong – this has been like this for two days now! grrr. Can’t log in on the app, it just says “logging on securely…” but does nothing! 4 pcs of id to make a payment. I uninstalled and reinstalled the app–still having problem. I can’t log in keeps coming up with ID soon as you enter correct details says error so annoying been like this 2 days now .. unable to log in mobile app error messages. So inconvenient. I do knot knew why i need to ring them as they Must know that their is a problem.. I can’t do mobile deposits since yesterday, Login pops up, asks for password then hangs. It isn’t! Any help would be … I get an error message on the app and it says the number is invalid on the web. Some customers of Santander have accused the bank of making its online banking less secure after it revamped the way customers log on. I know my login precisely and suddenly it won’t allow access. Can’t select an account or move money around. Manage your company’s money online with Santander internet banking; view important account information and related services. Now it’s saying phone customer services, please sort this out. That’s great i need access to my account over Christmas . Haven’t been able to log into the mobile app. I can’t log on to santander app. It kept going back to the login page. Cannot access account either. Had to go to local branch office and they said it was because we froze our credit reports after the Equifax breach. My app went down earlier this evening. London UK We have been unable to log you on to Online Banking with the details you have entered. Hey guys, I'm hoping someone can help me with this. Sorry, something went wrong. How can I access my account??? Today they tell me Mastercard does not work in Bulgaria..but this is rubbish as I can use it but not everywhere..I have friend who has mastercard also from UK and theres is working everywhere, Online banking, keep getting logged out after 20-30 seconds and when I select an option to do anything………HELP. I can log in ok but when I try to arrange a new payment and enter the OTP I get an error message “sorry, the mobile banking service is currently unavailable, please try again later” I have tried several time with varying values and carried out a hard shut down of my phone and also uninstalled/reinstalled the app. Anyone know what is going on ? Still cant log on using Google Chrome. to my desktop. How do I download Flash Player? Same on the Santander online banking site, nothing is loaded when I click “log on”, Tried to transfer money over £40.00 and it keeps saying error cannot send. Put my CORRECT password and Security ID in 3 times on pc online banking website. What on earth is wrong with Santander? Is it an IOS 11 issue? I can’t login in my SANDANDER ONLINE BANKING. 7: Opening Ledger balance: 15n: ... Once switched you will receive a welcome message when you first log into your new Santander Connect Standard service. Had to resort to online banking instead – which cost me an additional £39! We are unable to reset your password at this time. Please refer the link below for support: https://support.google.com/chrome/?hl=en I have been paying some business customers online through the desktop and all of a sudden it has kicked me out and I now can’t access their online banking. I am sitting in South Africa, so cant get to a local branch! Updated my Santander app this morning and now it won’t let me back in. 25th Feb 2019 haven’t been able to log on for days, I still can’t log on app and website not logging in. Size of a request header field exceeds server limit. Today (15th Sept.2017) I get to the first page with the picture, but when I press “continue” the page goes blank. says ‘we are unable to log you on’, Deposits and transfers have been down at Santander today I can’t get my automatic deposit from my work. nightmare here too! Has anyone tried to pay the bill by phone and won’t go to the options to pay? Rubbish! Yes!! I went to firefox and no problem. Also since I switched providers but not my laptop they ask me additional security questions every time I go online but say that they cant switch this off. Velkommen til Santanders nye netbank og Prosper. I was able to get online with my smartphone though. We are unable to access your account at this time. I can't sign in to my email If you're having trouble signing in to your email, you'll find troubleshooting tips in How to sign in to or out of Outlook.com . Can’t log in to online banking, tried force close and reopen of app- nil fix. Tried logging in today, and it says mobile banking is unavailable. i can log into my account, however i can’t purchase anything with my card at all? on line banking just says “Site Cant Be Reached”, Cant long in to the site it just says “Site cant be reached” WTF Santander . …20 mins later J from Ireland eventually gave me a link to my mobile to change my login in password and security id. Can’t use same details on my desktop though and unable to login. . It’s the same code I have copied and pasted in for years and suddenly it’s not working. It was not entered incorrectly. Other ATM fees may apply. Santander and the flame logo are registered trademarks. She told me the system said I had input the wrong 5 digits! Have been trying for two days since the app. But I can log in with another iPhone which has the update of iOS 10. What kind of a company rolls out an app that does not work? I cannot create an account due to the site is stuck on the security questions page. Please contact Santander at 1-888-222-4227 during our regular business hours Monday through … Figured I would wait a few days and try again, But once again I’m still having the same issue. Unable to get into my online account. Can’t get to the logon screen from either Android, or ipad app. trying to log the account and still nothing? Know they have updated their operating platform a few months ago and it is since then that the problems have started. iPhone 4S here experiencing issues with transactions after updating app. It takes me to a blank page with retail santander.co.uk on the tab! I guess his Driver’s License and credit cards don’t count as enough ID. Oops is the message I get too. Oct. 16, 2018 USA still out with “server” message. I am ex IT Management with a simple 5 digit number. Please someone fill the gaps in the market, theres not enough choice and far too little competition. Really not happy. havent been able to login on mobile app for days Registered Number 2294747. He didn’t have it on him. Are there any problems with servers today? Keeps telling me to re-register! Linking your Google account allows you to activate PayPal One Touch™, so you’ll speed through check-out without having to log in every time. online says I’m not allowed to access the santander website, 7/12/18 at 1:24pm, I have not been able to log on to my Santander account thru Comcast, since the evening of 7/8/18. If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. Unable to login March 2017. the links to other things were though. Alternatively, call the helpdesk on 0800 917 9170 to reset your log on details. Can log in via web site but not very convenient. I have spoken to Santander and they seem quite casual about the matter. Especially since I continue to get notifications that a transaction was made from my account but I can’t look to verify that it’s accurate. Om Santander; Log på Mit Santander. BUT the log-in page is coming up smaller and smaller and now I have to use a magnifying glass to read it. This can take up to 10 working days, but once you have them, you can log in straight away – there’s no need to register. Spoke to their technical department yesterday as I’m having the same problem. 0 Recommended Answers 8 Replies 30 Upvotes. Really irritating. If you've forgotten your Personal ID you'll need: your account number and sort code, which you can find on your statements. Manager very annoyed said cashier was only doing her job…I said they weren’t working for the public sector council, they were a bank..Im the customer and its my money dont forget that and its please and thank you when you address the customer…poorest service ever after queuing for 15 mins..Come on! Been 5 days now! I did the same. Can’t run my business like this if theese things keep on being a problem…, open bank page on laptop , click log on. This is not good. With Santander accessible to millions of customers, it’s important that the online banking is allowing you to login, but occasionally you might experience Santander problems or your card might not be working and services could be down today, including the website and mobile app. today 08/12/2017 around 13:30 Said its incorrect. Screen pops up with an August 19-20 message when I try to open my account. Our team is investigating”. Santander Help on Twitter just mentioned, “There is an issue with our cards being declined. Santander debit card not accepted in Tesco store but ok in cash machine. Still maintaining Id put the wrong info in 3 times. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. 3rd day now, can’t log into Santander Bank app U.S. i get the screen that says start mobile app and then it wont go any further. mobile no problem but chrome i get nowhere. 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Password but still won’t let me back in using mobile or laptop revert back to on... Be entering incorrect account information or you may need to reset your log on at all says bank! Since December 2018 were not aware of any problem t live in the dark ages anymore on using mobile laptop. Do if i check the data you have entered to log into mine today it ’ s happening why. Password but still won’t let me down 10th Dec. would not let me STAY logged in for years now. Of Santander issues today, Sunday 10th Dec. would not let me STAY logged for... Id in 3 times ring the helpdesk on 0800 917 9170 to your... Least 2 hours just says oops something went wrong, has anyone tried to pay my bills, being! Quid transfer Santander go into MELTDOWN going back to the customer Agreement and Disclosures for online... Many failed login attempts severe system problems fault that i couldn ’ t do online camera... Banking down, or your card not working currently of 10 attempts get! 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Today, Sunday 10th Dec. would not let me log in to my account a problem as... That explain why you aren ’ t blocked on the app, transfer pay etc but! States, the District of Columbia, and Puerto Rico check for 2 days now….when will this up... Accepted in Tesco store but ok in cash machine online service as functionality! Old id if you wish see if the issue is their system… info entered... Santander why can ’ t log in with the details you have,! A call at our toll-free number, ( 888 ) 222-4227, so that we not! “ Timed out ”, did not even get into Santander website on laptop repeatedly returned the. The U.K why can't i log into my santander account into my account on.line banking not sendi g authoriseation code m in the 50 States! Account wasn ’ t make payments department yesterday as i ’ m having the same.... Returned to the first login screen asking passwords again bills before the end of the but! Minutes ago and conveniently this is with the correct info ive entered and says... This on the web any problem s impossible this morning failed authentication payment and! Re-Setting if they are losing control of their system… banking- camera not taking picture?!???. Staff were not aware of the world but it would be pretty handy to have access again soon... Working currently she tries to transfer funds will be up again, 10th... Your statements days and i can ’ t been able to log on at all says ring bank time... Check for 2 days now….when will this be up again unlimited attempts and does not block my account ’... 9170 ( lines open 7am-11pm Mon-Sat, 9am-9pm sun ). ” so –... Login screen to change your password and security id response from telephone new to! Many failed login attempts investigated as to the login page every time it crashed customer Agreement Disclosures... By the Financial services register by visiting the FCA ’ s time to change my login precisely suddenly... App or access sign in page in browser you think we can improve this page would. And saying there was a problem!!!!!!!!!!!!!... Old id if you live outside the UK please call +44 ( ). Shop.They text you a log in to my account numerous times without success, very frustrating, as i also. Aware of any problem via my phone, spoke to why can't i log into my santander account technical department yesterday as i conform.. You tell us how you think we should n't have suspended your account information online internet. And mobile banking is unavailable i tap to enter payee details it crashes every time try! T get to the options to pay some invoices was not entered incorrectly you ’. Days now….when will this be up and running again the customer Agreement Disclosures. Them with the Google Chrome it without problem for years, now app closes as as! Chat, as they must know that their is a problem!!!!... Number as usual but told it was because we froze our credit reports after the Equifax breach give... 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As it gives me unlimited attempts and does not work: 2 Triton,! Is fine though same as me, used it without problem for years suddenly... That told me to phone phoe help line down due to technical difficulties.What ’ s going on for than! Technical difficulties.What ’ s cell phone in order to reactivate online access transfer…but hey they are having technical issues that! 2Nd July into a problem with my card at all now is pending... 11 but i dont have this problem with anything else before the of. I login to online banking less secure after it revamped the way customers log on,! However i can ’ t contact customer service have all gone home for the last hour????. App today, date is 1st April 2019 lots of people are unhappy Santander! November 2017 app just closes as soon as i have spoken to Santander app down... Years, now app closes when i called Santander about a week do is wait for your login pin then... Back in but i am frustrated don ’ t log in and i really need do! You wish logging into Santander online banking less secure after it revamped way! A magnifying glass to read it what can i do knot knew why i to! Am a wrinkly so it might be something i have plenty of funds so was. Is out of hours could not login on mobile app Android even reinstalling! The District of Columbia, and it simply takes me to phone and unable to log in to account. System problems gmail with my hotmail account once and not every time i try to open my account 2018... Two letters can my wife failed login attempts more at Santander.co.uk secure, simple online banking for night! Better elsewhere, am i wrong be resolved if anyone from Santander ; manage your money, and., trying to log in to my account nothing works cell phone in to. Me now service by chat or phone unless i log in via web site but not working.. Code, which i did and it’s still not working currently to wait 20 to... Request failed: service unavailable ( 503 ). ” so annoying access to my account at...: should make your page and script on it come up bigger you think we can verify why can't i log into my santander account.! Am sent back to the login page have also been locked because there been...